Labor Relations Essay Example for Free

Labor Relations EssayIn reviewing information pertaining to advertize unions, thither is a plethora of information rough unions in the transportation diligence. One of the nearly astray known unions is the teamster unions, which deals with truckers. Labor unions and issues with automotive fabrication are ofttimes seen in the media. The newest transportation industry in American history is the air duct industry. As the newest transportation industry that is still vital to American comfort, convenience, and commercial, the airline industry is ripe for workers to organize and demand a greater piece of the profits from operations. In this essay, an effort will be make to review this company in regards to labor relations. Companys stance toward Labor Delta Airlines was founded by C. E. Woolman, an agri goal extension agent (Anthony, Kacmar, Perrewe, 2010). C. E Woolman was non a banker, punt capitalist or war pilot, as many of the competing airlines were. He didnt have the a ggressive troops style that many of the former(a) airline founders had. What C. E. Woolman instilled within the employees at completely levels of the organization is that hoi polloi reckon and should be treated uncloudedly and equitably.This philosophy led Delta Airlines to be the leader in customer effectual from the companys inception through the many mergers over the years. Through the difficult financial propagation when new(prenominal) airlines were laying off employees and filing for bankruptcy, Delta continued to pay their raft salutary and keep them employed. in that location was an exception during the Ronald Allen CEO era of 1987 thru 1997. Human relations took a significant down turn during his promote as CEO, especially during 1993 and 1994, but Delta decided to part ways with Allen and began repairing those fragile relationships with its employees.Delta Airlines still focuses on the kind-hearted relations factor and has been able to repair the relationship with its employees they believe it is their key to success. Despite the corporate culture to take simple machinee of its employees, a go of Delta employee departments are unionizing. They feel as though that piece is not creation distributed justly. Formulate a schema for negotiating a labor agreement Human behavior dictates that there will be problems. As a company starts making money, there is always a appetite by the employees to acquire more than of the profit.On the other hand, care has a desire to retain as much(prenominal) of the profit to be domiciliated to investors and to receive bonuses for their supposedly wise business practices. When one group wants more and another wants to retain, there will be conflict. And this is precisely what is happening at Delta Airline, as well as among many industries in the transportation arena. Employees, seeking to gain an upper hand threaten to strike however, management must be willing to address the matter through negotiation . The Negotiation ProcessFisher and Ury suggest conducting negotiations according to the process of principled negotiation. Their method has four main tenets 1. Separate the people from the problem. The idea should be for both sides to work together to attack a problem, rather than attacking each other. To achieve this goal, it is unavoidable to overcome emotional responses and set aside egos. 2. Focus on interests rather than military posts. The natural tendency in many negotiationsfor example, dickering over the price to be pay for an antiqueis for both sides to state a position and whence move toward middle ground.Fisher and Ury warn against confusing peoples stated positions with their underlying interests, and claim that positions often tend to obscure what people truly hope to gain through negotiation. 3. Generate a anatomy of options before deciding what to do. The pressure involved in any type of negotiation tends to narrow peoples visual modality and inhibit their c reativity, making it difficult to find optimal solutions to problems. Instead, Fisher and Ury suggest developing a all-inclusive range of possible solutions as part of the negotiating process.These possible solutions should attempt to advance shared interests and reconcile differences. 4. petty(a) the result on objective criteria. No one will be happy with the result of a negotiation if they feel that they have been taken advantage of. The solution is to find and halt some fair standard to the problem in put up to guarantee a mutually beneficial result. Fisher and Urys principles provide a good overall guide for the actual negotiation process. In his book, Nierenberg cracked a number of other tips and strategies that may be effective in promoting successful negotiations.For example, it may be helpful to ask questions in order to form a better understanding of the needs and interests of the other side. The questions must be phrased diplomatically and timed correctly in order to avoid an antagonistic response. The idea is to gain information and discover basic assumptions without immediately taking positions. Nierenberg stressed the immensity of listening carefully to the other sides responses, as well as studying their facial expressions and body language, in order to gain quality information.Nierenberg noted that good negotiators will employ a variety of agent to accomplish their objectives. Small business owners should be conscious(predicate) of some of the more common strategies and techniques that they may see others apply or may wish to apply themselves. One common strategy is forbearance, or patience pays, which covers any sort of wait or stick up in negotiations. If one side wishes to confer in private, or adjourn briefly, they are employing a strategy of forbearance. other common strategy is to present a fait accompli, or come to a final offer and leave it up to the other side to decide whether to accept it.In a simple example, a small busin ess owner may scratch out one provision in a contract that he or she finds unacceptable, then sign it and send it back. The other party to the contract then must decide whether to accept the revised agreement. Nierenberg warns that this strategy can be risky, and encourages those who employ it to carefully review the consequences first. Another possible negotiating strategy is reversal, which involves taking a position that seems opposed to the original one. Similarly, feinting involves apparently miserable in one influenceion in order to ivert assist from the true goal.For example, a negotiator may give in on a point that is not very important in order to make the square objective more attainable. Another strategy involves setting limits on the negotiation, whether with regards to time, the people involved, or other factors. It is in like manner possible to change the participation in the negotiation if it seems to be at an impasse. For example, a neutral third party may be e nlisted to help, or one or two people from each side may be sent off to continue the negotiation separately.It may also be helpful to break down the problem into small pieces and tackle them one by one. Another strategy might be to trade sides for a short time and try to view the office staff from each others perspective. All of these techniques may be applied either to gain advantage or to preserve forward a negotiation that has apparently reached an impasse. Analyze the principle economic and administrative issues The airline industry is a fast growing sector demonstrating a very strong growth rate. It is associated with a number of social and economic benefits and is a growing contributor to the global inventory (Whitelegg, 2000).Business cycles have a wide reaching impact on the airline industry during recession, air travel was considered a extravagance and therefore spending is cut which leads to reduced prices. The industry creates its impact not just by providing direct em ployment, but also through the creation of opportunities throughout the travel and hospitality sector of the economy. Jobs in hotels, resorts, restaurants and car rental agencies are all impacted by the airline industry (Global Airline Industry Program, 2011).The airline industry itself is a major economic force, both in terms of its own operations and its impacts on related industries such as aircraft manufacturing and tourism. in that respect are few industries that create the amount and intensity of attention that airlines receive, not lonesome(prenominal) among its participants but from government policy makers and the media as well. The crucial issues on the table transmute depending on whether the person is in management or is a worker. For management, the key to retain as much money as possible, while for the workers the goal is to obtain more of the profit.Thus, in management, the argument would be made to show how much money is used to provide employee insurances and ben efits, reinvest in equipment and aircraft, general property and liability. On backsheesh of that, investors must be repaid. For the employee or worker, this is a stressful environment where the employee needs to be compensated for his work-related stress. Employee paid benefits continues to decrease, and the employee is forced to pay a disproportionate share. Thus, the employee needs more money just to live at a sustainable level.Recommend policies and procedures to administer a labor contract and resolve disputes. It is of utmost importance to resolve conflict expeditiously and justly for all parties involved. Thus, I would recommend the following policies as a means to resolve disputes When a team oversteps the mark of healthy difference of opinion, resolving conflict requires consider and patience. The human experience of conflict involves our emotions, perceptions, and actions we experience it on all three levels, and we need to address all three levels to resolve it. We must replace the negative experiences with positive ones.Acknowledge the conflict The conflict has to be acknowledged before it can be managed and resolved. The tendency is for people to ignore the first signs of conflict, perhaps as it seems trivial, or is difficult to differentiate from the normal, healthy debate that teams can thrive on. If you are concerned just about the conflict in your team, discuss it with other members. Once the team recognizes the issue, it can start the process of resolution. deal the impact As a team, discuss the impact the conflict is having on team dynamics and performance. check over to a cooperative process Everyone involved must agree to cooperate in to resolve the conflict. This means putting the team first, and may involve setting aside your opinion or ideas for the time being. If somebody wants to win more than he or she wants to resolve the conflict, you may find yourself at a stalemate. score to communicate The most important thing throughou t the resolution process is for everyone to keep communications open. The people involved need to talk about the issue and discuss their strong feelings. Active listening is native here because to move on you eed to really understand where the other person is coming from. Determine the most likely interest dispute and determine how you could leverage economic pressure to help resolve that dispute. There is no way to overstate the role leverage plays when it comes to achieving favorable settlements. Leverage is defined as positional advantage the power to act effectively strategic advantage. Stated more simply, your leverage is whatever power you have (Cory, 2011). Leverage is usually more about situational advantage than objective strength or power.For example, a single individual or small business may have few resources carnal knowledge to a large corporation but still have situational advantage by virtue of being able to compel the larger corporation to appear and answer in a f avorable venue. alike even when there is a legitimate claim which could result in a significant personnel casualty to the defendant, if the plaintiff does not have the resources or the fortitude to stay the course, then the defendant has the situational advantage by virtue of being able to delay and wait the plaintiff out.Leverage can be real or imagined. Your actual leverage at any point in time is based only on the other sides perception of your leverage (which can obviously differ significantly from the actual facts). There are obviously situations where you have an information advantage, such as when you know about a weakness in your grammatical case that is not yet known by the other side. In such a situation you will, perhaps only briefly, appear to have more leverage than you really do.Likewise, you can be at an information disadvantage such as when you mistakenly think that the other side has a stronger case than they actually do. There are also situations where you mist akenly think that your case is stronger than it actually is which occurs when for one reason or another you dont have all the facts, or when the facts have not been accurately relayed to you. But regardless of your actual leverage, if there is no fear on the other side, you have little if any effective leverage (Cory, 2011).